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The analyst will support Information Technology (IT) request management functions to successfully plan, support, coordinate, and track assets from request, procurement, deployment, and disposition. Daily activities include processing requests for purchase or licensing of IT hardware and software, data analysis/reporting, customer service, and maintenance of asset information.
Basic Qualifications:
-Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
-Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
-Team player and team builder
-Strong ownership, accountability, and attention to detail in all work efforts
-Commitment to customer satisfaction and supports our brand promise and guarantee to always "make it right”
-Ability to understand, remember, and apply oral and/or written instructions or other information.
-Ability to organize thoughts and ideas into understandable terminology.
-Ability to multi-task, organize and prioritize.
-Ability to apply common sense in performing job.
-Ability to understand and follow basic instructions and guidelines.
Desired Skills:
Prior experience with SAP or P2P
Knowledge of Service Now, SCCM, SNOW
Knowledge of procurement principles
Familiar with software compliance and asset management principles
Basic Qualifications:
-Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)
-Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
-Team player and team builder
-Strong ownership, accountability, and attention to detail in all work efforts
-Commitment to customer satisfaction and supports our brand promise and guarantee to always "make it right”
-Ability to understand, remember, and apply oral and/or written instructions or other information.
-Ability to organize thoughts and ideas into understandable terminology.
-Ability to multi-task, organize and prioritize.
-Ability to apply common sense in performing job.
-Ability to understand and follow basic instructions and guidelines.
Desired Skills:
Prior experience with SAP or P2P
Knowledge of Service Now, SCCM, SNOW
Knowledge of procurement principles
Familiar with software compliance and asset management principles