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PlantIT Group is hiring experienced Network Technicians who excel in the following areas:
• Racking and stacking network devices • Cable patching • Troubleshooting physical layer issues • Managing equipment disposal • Installing and troubleshooting Cisco and Avaya IP phones
Position Details: • Long-term contract with potential extension or permanent hire • Initially Monday to Friday, 2:00 pm - 10:00 pm (flexibility required for shift changes post-April 2025) • Location: Customer Site in Onsite - Secaucus, NJ 07094
Responsibilities: • Patching cables between network equipment and the customer's network • Installing power cables from equipment to power supply in racks/cabinets/closets • Installing, troubleshooting, and de-installing network equipment • Performing device installations/swaps (e.g., phones, computers, cables, routers, switches) • Handling Network General remote Sniffer installations, troubleshooting, and removal • Completing all Move, Add, Change (MAC) requests within defined service levels • Acting as a liaison between customer associates and management • Providing hardware break-fix services for network infrastructure • Conducting onsite testing (data, voice, website, security) and backup testing • Assisting with carrier testing of circuits and facilities efforts • Supporting inventory management activities, including receiving, tagging, tracking, ordering, and updating inventory records • Acting as an interface between associates and centralized project/operations/MAC management as necessary
Requirements: • Proficiency in technical tools such as Sniffers, BERT testers, cable testers, and fiber testers • Experience working in communications closets • Ability to perform rack and stack activities and lift heavy objects safely • Familiarity with cable patching processes and 66 Block and 110 Block cross-connect procedures • Basic knowledge of data communications networking and network terminology • Ability to assist in troubleshooting and program Cisco phones • Familiarity with IP and Avaya phones, including installation and troubleshooting • Strong interpersonal communication skills and the ability to explain technical issues clearly to customers • Experience in data communications (3-5 years), with basic knowledge of Cisco phones, switches, and routers • High school diploma or equivalent required
Preferred: • Experience working in a data center environment • Pre-made Fiber install and testing experience • Familiarity with fluke testers